diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 3366317965
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) that is sent to your mobile number. This secure login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking "send OTP" again and wait. If the problem persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. This means users can only cash out money won while playing games, not additional bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay can add an extra layer of time to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
Join diamond exchange today and take advantage of our generous welcome bonuses, exciting promotions, and loyalty rewards. Whether you're a newcomer or an experienced player, our user-friendly interface and top-notch entertainment guarantee an exciting and satisfying gaming journey. Experience the thrill and potential earnings at diamond exchange now.
At diamond exchange, we prioritize your convenience and security above all else. To ensure a seamless experience, we offer a range of deposit and withdrawal options, including credit cards, e-wallets, and bank transfers. This allows you to easily manage your account and access your funds whenever you need to. Our platform employs the latest encryption technologies to safeguard your personal and financial information, giving you peace of mind while you play. Your data is protected by robust security measures, including secure servers and firewalls, to prevent unauthorized access. We understand the importance of secure transactions, which is why we have implemented multiple layers of protection to ensure the integrity of your account. Our system is designed to detect and prevent fraudulent activities, giving you confidence in the safety of your transactions. At diamond exchange, we are committed to providing a secure and convenient gaming experience. Our team is dedicated to ensuring that our platform meets the highest standards of security and reliability, giving you the freedom to focus on what matters most - enjoying your gaming experience.